Terms and Conditions

By signing up or using any of our services, you agree to SYNQ Studios' full Terms & Conditions.

Below is a summary of key terms:

  • Memberships are non-transferable and begin on your first session.

  • We operate a 12-hour cancellation policy for all bookings. Missed sessions or late cancellations will be deducted from your allowance.

  • Monthly payments are billed in advance and auto-renew. Cancellation requires 30 days written notice.

  • Memberships are non-refundable and auto-renew unless cancelled with 30 days’ notice prior to renewal.

  • 30-day trials are for new members only and begin on activation.

  • We may suspend or cancel your membership for non-payment or code of conduct breaches.

  • Members must be 16+ (with consent if under 18), and must declare they are fit to participate in exercise.

  • Personal belongings are your responsibility. Lost items are kept for two weeks.

  • You use our services and equipment at your own risk. SYNQ is not liable for injury or lost property.

View our full Terms & Conditions here.