Privacy and Cookie Policy

At SYNQ, your privacy matters. This policy outlines how we collect, use, and protect your personal information when you visit our website or interact with us.

What We Collect

We may collect:

• Name and contact information (e.g. email, phone number)

• Health and fitness details (only with your consent)

• Booking and attendance records

• Payment and billing information (handled securely through third-party providers)

• Website usage data (via cookies - see below)

How We Use Your Information

We use your information to:

• Provide and manage your membership and bookings

• Communicate with you about your sessions, events, and promotions

• Personalise your experience at SYNQ

• Improve our services and website performance

Sharing Your Data

We do not sell your data. We only share your data with trusted third parties (e.g. app providers like GYMSOS or payment processors) as necessary to deliver our services.

Your Rights

You have the right to:

• Access, correct, or delete your data

• Withdraw consent at any time

• Complain to the ICO if you believe your data is being mishandled

For any data concerns, email us at: info@synqstudios.co.uk

Cookies Policy

What Are Cookies?

Cookies are small files placed on your device to help websites function properly and improve your browsing experience.

How We Use Cookies

We use cookies to:

• Analyse how visitors use our site

• Improve site performance and user experience

• Remember preferences (like login details or location)

We do not use cookies to collect personal information without your consent.

Managing Cookies

You can control or disable cookies through your browser settings at any time. Please note that doing so may affect how our website functions.